Every project is different, just like our clients. Due to this, our services are estimate-based. Each project has a starting price. If we find that your project requires more work to ensure it’s better suited to your needs, the price will increase. Your price estimate will reflect this change and other cost information. 

Schedule a consultation so we can determine an appropriate price for your project.

Yes! We offer two payment plan options through PayPal Pay Later. Click here to learn more.

Yes! If you're trying to choose between multiple branding agencies, we offer price matching on a case-by case basis and at our discretion. Other companies we price match must be similar to our own and do not include online logo design services, like Fiverr. To get started, please send over an official estimate, invoice, or pricing guide from the other branding agencies or graphic designers you are considering for your project.

We require a 50% deposit at the start of each project. This deposit is non-refundable under all circumstances to cover the work our team does. Please see your Client Agreement for more details. We are also happy to review these details with you. Click here to contact us.

1. We begin the project process with a consultation call or an inquiry form, where we get an idea of the project type, time frame, and budget. 
2. If we are currently accepting new projects and we are a good fit for you, you’ll receive a notification via email with links to our client interview and a copy/content questionnaire. Please fill these out to the best of your ability as they help us better understand your project and how you’d like to present your brand to your target audience. 
3. If additional meetings are needed, the client may meet with us in person or virtually. Most of our work is conducted remotely and is strictly digital to maintain efficiency. 

To book your free 15-minute consultation call, click here. After selecting the best date and time for you from the options available, provide your contact information and any notes we should be aware of prior to the meeting. (There is also an option to change the time zone for clients who do not use Eastern Time.) You will receive a confirmation email shortly after sewubmitting your appointment request.

To change your appointment details, please e-mail maegan@carrolldesign.co.

Project timelines vary based on the complexity of the request. However, here is a list of average timelines for our most popular projects.

• • Logo design: 4+ weeks
  • Website design: 6+ weeks
  • Photography: 3+ weeks

Maintaining an efficient stream of communication is key to keeping a project on track. You can help us maintain or potentially shorten a project timeline with quicker responses to emails, meetings, forms, and questionnaires.

Logos: We provide logos as .AI, JPEG, PNG, and EPS file types. This enables you to use your designs across multiple print and digital platforms.  

Photos: Photos are provided as both web and print-resolution JPEG files. 

Check with your printer: There are certain specifications designs must meet to accommodate various printing methods. Prior to printing, please make sure your printer and our team are on the same page about your project. This will help you ensure your design turns out exactly how you want it and avoid additional printer setup fees. If you’d prefer our team to oversee your printing rather than doing it on your own, we are happy to do so.

If you would like to receive a specific file type, please let us know at the beginning of your project so we can accommodate your request.

We deliver photos and design files via digital links. These links are temporary. After receiving your files, please make sure to download them to an external source so you don’t lose them.

Web design services include yearly hosting, SEO, content creation, and technical support. We provide website design clients with an editor login to their site, which grants them access to publish blog posts, make simple edits, see plugins, manage e-commerce, and complete other tasks. If you prefer not to manage these features on your website, we are happy to do this for you.

Unfortunately, we can not assist with copyright and trademarking your designs and materials. These services require a legal professional. However, once you have officially gone through the trademark registration process, we will add the required “TM" to your deliverables. 

Click here to read more about trademarks and copyrights.

We are reachable Monday through Friday from 9am to 5pm. As Carroll Design Co. operates under a hybrid-remote model, our team is not in the office every day during these hours. Please book an appointment if you would like to schedule an in-person meeting. We are located in the heart of Downtown Lakeland inside COhatch at 211 E. Main Street.